The Village of Algonquin, IL

Welcome to the website for the Village of Algonquin!

Water Shut-Offs Suspended

Due to the spread of the COVID-19 virus, the Village has temporarily suspended all water service shut-offs for non-payment. Utility customers should continue to pay their bill for the water and sewer charges as they will be responsible for any charges accrued during this moratorium.  The Village’s ability to provide water and safely operate our system is dependent on collecting utility bill payments.

We encourage those who can’t pay by their due date to contact us online or at 847-854-3440 to help with payment options. In addition, the Village will be suspending all non-emergency service calls and appointments and will limit contact with customers during all emergency service calls.

At this time, we strongly encourage you to use our online payment options accessible at  You may also take advantage of the in-person drop box at the Ganek Municipal Center, 2200 Harnish Drive.

In some emergency cases, water shut-offs may be required to protect health and safety. Should you have any questions or would like additional information, please contact us.

Associated Documents