The Village of Algonquin, IL

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COVID-19 (Coronavirus) Information - News and Updates - Village of Algonquin COVID-19 FAQs

The Village of Algonquin is collecting and responding to questions regarding the Village’s response to the COVID-19 outbreak. Some existing sources that are already available for residents and businesses include:

Please use the online form to send questions, comments and recommendations. Village staff will then compile all inquiries and respond with answers to our COVID-19 FAQ page.

Village Services

  1. How can I pay my water bill if Village facilities are closed?
    • You may make a payment online, by mail (Village of Algonquin, 2200 Harnish Drive, Algonquin, IL 60102), or via the drop-box at the Ganek Municipal Center.
  2. Will garbage still be collected by Groot?
    • Yes, Groot will still operate on your normal collection day. All trash/refuse and recycling must be placed in a company designated cart, a can with handles, or bagged. Loose uncontained items will not be collected. All white good/e-waste collection is suspended until further notice.  The Spring Cleanup event, originally scheduled for April 4 and 11, will be postponed and rescheduled at a later date (Learn More).
  3. May I still go to Village parks and playgrounds with my kids?
    • Individuals may leave their homes to engage in outdoor activity, provided the individuals comply with social distancing requirements, including walking, hiking, running, or biking. Individuals may go to public parks and open outdoor recreation areas. However, playgrounds may increase spread of COVID-19 and are closed.

Personal Employment 

  1. What if I still have to go to work?
    • Unless your work is an essential function (i.e. healthcare provider, grocery store clerk, first responder), you should stay home. If you have been designated essential by your employer, you should continue to go to work and practice social distancing. Employees should communicate directly with their employers. If you have questions about whether a business is violating the Stay at Home Order by not allowing for safe social distancing or that it is not maintaining a safe and sanitary work environment to minimize the risk of spread of COVID-19, please contact the Workplace Rights Bureau of the Illinois Attorney General’s Office at 844-740-5076 or
  2. What if I am unsure whether my business should be open or closed?
    • If you work for an essential business, you should continue to practice social distancing and should stay at home outside of work hours. If you believe your business is nonessential but are still being asked to show up to work, you may discuss with your employer.  Businesses and employees with questions can call the Department of Commerce and Economic Opportunity COVID-19 hotline at 1-800-252-2923 or email

Business Information

  1. What if I see a non-essential business open during the stay-at-home order?

General Assistance

  1. What resources are available to help with consumer debt during the COVID-19 pandemic?