Welcome to the website for the Village of Algonquin!
Water Use Survey
The Illinois Environmental Protection Agency (IEPA) requires every water supplier to develop and implement a comprehensive cross connection control program for the elimination of existing cross connections and prevention or protection from all future cross connections. Regulations are in place to protect our drinking water systems.
A requirement of the program is to survey water customers every two years. All Algonquin water customers will receive a survey form in the mail with your January water bill.
Please simply complete and return the survey immediately after you receive it. The survey can be returned for free via an online form, fax, or email. It can also be returned via the U.S. Postal Service.
The contractor hired to implement and oversee Algonquin’s program is Aqua Backflow. They specialize in cross connection control management. Please return all surveys to them, not the Village. If you have or require backflow protection, you may also be notified for compliance (testing, repairs, or installations). Aqua Backflow can be reached at 847-742-2296 with any questions.
Algonquin’s Cross Connection Control Program is designed to safeguard public health. We ask for your cooperation with our program, its enforcement, and any requests for information that comes from Aqua Backflow or Village staff.
Online Password: Illinois